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Support, Technology Strategy

6 Common E-commerce Security Threats

Posted on April 22, 2024

By Adam Sutch

May 19, 2024

As online shopping continues to soar in popularity, businesses and consumers alike must be aware of the potential risks that come with it. In this article, we’ll explore six common e-commerce security threats that can impact both merchants and shoppers. We will also discuss some easy methods you can use to protect your e-commerce business from cyberattacks.

The Risk Of Cyber Attacks on E-commerce Platforms

E-commerce websites are prime targets for hackers. This is due to the sensitive nature of the information they process. In recent years, there have been numerous high-profile data breaches. As a result, ensuring the security of e-commerce websites has become a top priority for both platforms and businesses. The consequences of a breach can be severe. It can cause lasting damage to a company’s reputation and erode customer trust.

Customers now expect businesses to bear the responsibility for safeguarding their personal information. With new e-commerce security threats emerging regularly and cybercrimes on the rise, prioritizing e-commerce website security is no longer optional – it’s imperative.

The 6 Most Common E-commerce Security Threats

As online shopping continues to grow in popularity, so do the security threats that target e-commerce platforms. Here are 6 most common e-commerce security threats:

1. Credit Card Fraud

Credit card fraud is the most common fraudulent activity on the internet because it directly involves money. This occurs when cybercriminals steal credit card information and use it to buy personal things, whether legal or illegal. Criminals also use stolen card information to purchase products on your e-commerce platform. In such cases, the shipping and billing addresses differ. It is a red flag for potential fraud. You can use an Address Verification System (AVS). It can help detect and prevent such activities in your store. Another form of credit card fraud involves the theft of personal information to obtain a new credit card.

2. Phishing

Phishing is when an individual receives an internet link which is apparently something lucrative. When the individual clicks that link, perpetrators get a chance to get sensitive information about that individual such as credit card information, social security number, etc.

Over the years, multiple e-commerce retailers have been alerted to instances of their clientele receiving phishing emails from hackers posing as legitimate store operators. These fraudulent individuals display counterfeit replicas of the retailers’ web pages or other reputable sites to deceive users.

3. DDoS

E-commerce websites often suffer financial losses from disruptions to their operations. The most common method behind this is DDoS (Distributed Denial of Service) attacks. These attacks involve overwhelming servers with a flood of requests from untraceable IP addresses. It leads to crashes and renders the website unavailable to visitors. As a result, online stores experience significant impacts on their website functionality and overall sales.

4. Click Hijack

Click hijacking lets an attacker manipulate elements on a webpage to make a user click a malicious element. This technique enables cybercriminals to deceive users into clicking on hyperlinks. These malicious hyperlinks trigger unintended but specific actions like altering account settings, adding products to the shopping cart, or carrying out fraudulent transactions.

For instance, an attacker could compromise an e-commerce website and place a specific element over or under a button that users regularly click. If a user logs in with login credentials and clicks this button, the perpetrator can execute transactions without needing access to the customer’s account credentials or credit card information.

5. MitM

Man-in-the-middle (MitM) attacks pose a significant threat. It allows an attacker to intercept and manipulate two parties’ communication. This type of attack can have serious implications for e-commerce websites such as:

  • Data Interception: Attackers can intercept sensitive data that a website and its users exchange. They can use this stolen data for various illegal purposes.
  • Transaction Tampering: MitM attacks may involve altering the elements of communications. For example, modifications in payment, transactions, etc. Consequently, both customers and e-commerce businesses may suffer financial losses.
  • Malware Deployment: Criminals frequently exploit MitM attacks as a means of distributing malware to unsuspecting users. They do it by writing and sending corrupt code into web traffic, thus infecting the user’s device.

Notably, cybercriminals often exploit vulnerable Wi-Fi connections during MitM attacks when customers engage in online shopping on e-retail websites.

6. Corrupt Bots

Malicious bots pose a significant threat to e-commerce websites. Use automation techniques to gain illegal access to anything criminals can manipulate. Additionally, some criminals also use bots for scalping. Scalping is purchasing high-demand items to deplete stocks and resell them at higher prices later on. Furthermore, malicious bots remove pricing information from e-commerce sites to undercut pricing strategies.

Want to learn more? Book a meeting with us today!

How To Prevent E-commerce Security Threats?

Cyberattacks have become a new terror in online business. But if you follow some common techniques. Here are some ways to prevent cyberattacks:

HTTPS and SSL Certificates

HTTPS protocols play a critical role in safeguarding your users’ sensitive information. It can also enhance your website’s positioning on Google’s search results page. Certain web browsers may block access to your website if HTTPS protocols are not implemented. Additionally, it is essential to ensure that you have an up-to-date SSL certificate from your hosting provider.

Anti-malware Software

Anti-malware software serves as a vital tool for detecting, removing, and preventing various forms of infectious software. This comprehensive protection extends to combatting worms, viruses, and Trojans, among other threats.

Secure the Admin Panel

Maintaining strong security practices for admin panels involves using intricate passwords. You must also regularly update while also restricting user access based on defined roles. Additionally, you should also set up notifications for unauthorized attempts at accessing admin panels using foreign IP addresses.

Secure Payment Gateway

To bolster security around payment transactions, refrain from storing clients’ credit card details within your database. Instead, use trusted third-party platforms like PayPal or Stripe to manage payment processes external to your website. This approach significantly enhances the safety of customers’ personal financial information while aligning with PCI-DSS compliance requirements regarding credit card data storage.

Deploy Firewall

Deploying an effective firewall serves as a formidable defense against suspicious networks.. Besides warding off potential threats, firewalls help manage traffic flow. Thus it ensures that only trusted traffic passes through online stores safeguarding e-commerce operations effectively. However, it’s difficult for one person or a team to manage all these aspects of an e-commerce business. The best thing to do is to let experts handle the side of cybersecurity.

There are lots of third-party companies that are adept at maintaining cybersecurity for big e-commerce platforms. If you work with a reliable cybersecurity company, you can have peace of mind while your e-commerce business grows.

 

Conclusion

Online retailers must be vigilant and proactive in addressing the common e-commerce security threats that can compromise their operations. Prioritizing e-commerce security not only fosters trust with customers but also ensures the long-term success of an online business in an increasingly digital marketplace. Want to protect your business from these rising threats? Contact our award-winning cybersecurity team.

Steve Solt headshot

Adam is a Lead Tech Support Assistant at KDG. He has worked in managerial roles for nearly two decades and now brings his dedication to customer service to KDG’s award-winning help desk team. He puts clients first, helping them make the most out of their tools and technology. Should a client have a question or concern, Adam is usually the first in line to assist them.

Want to learn more? Book a meeting with us today!

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