Lead Zoho Developer Gregory Lawless has joined our award-winning development team to help businesses large and small make the most of Zoho‘s powerful suite of business tools. Here’s what he’s learned during his first 100 days with us!

Greg Lawless

You’ve now surpassed 100 days at KDG! What is one lesson you’ve learned while you’ve been here?

Ask questions and don’t try to go it alone. No one knows everything, and the best way to make sure the client gets what they need is to ask questions when you are stuck. Also, ask the RIGHT questions.

What client experience stands out for you the most & why?

Probably the one where I got it all wrong and had to do it over. That’s what I mean about asking the RIGHT questions. Make sure you know exactly what the client is looking for.

What is something you’re working to improve?

Asking questions. I have a hard time admitting I can’t do it alone.

What can we expect from you in the next 100 days?

Better questions. Before, I don’t think I knew enough to know which questions to ask.

What’s something you’re working on right now that you’re excited about?

Setting up CRM and Creator for a new client and integrating some of their other applications into it. I like seeing how all the pieces fit together.

What’s your favorite place to go on your lunch break?

Anywhere there are trees. Since I’ve been remote from the time I started at KDG, I’ll say I like to go hang out on a rock in the trail area in my community.

What’s your favorite item on your desk/in your office?

My favorite thing on my desk is a sign that says “If you’re happy and you know it…get away from me” with a picture of Grumpy Cat. My nieces gave it to me a few years ago for Christmas. They definitely know their uncle.

How do you de-stress after a long week?

I am heavily involved in community governance, so I have meetings most every weekend morning, but after that? It depends on the weather. Going for a long drive with my wife is always fun. In bad weather, watching movies/TV or playing computer games.

What’s a project you’re working on outside of work that you’re excited about?

I am collaborating with another volunteer to build a website for the Hemlock Farms Conservancy, a conservation group I am involved with in my community. It’s been a project I’ve had on the back burner for a long time and never had time to do on my own.