James Cardona at his desk

The First 100 Days

KDG’s business analyst James Cardona has been a part of the team for 100 days now! Discover what he’s learned, what he’s enjoyed, and what he plans for his next 100 days.

You’ve now surpassed 100 days at KDG! What is one lesson you’ve learned while you’ve been here?

The biggest lesson I learned is the difference between a Software Development company and a Process Solutions company. KDG is about much more than simply taking orders. We take the time to really understand the business and help answer “how” something should be done.

What was your first impression of KDG?

My first impression of KDG was that it’s different. Everything about the atmosphere, the culture, and the way work gets done was unlike anything I’ve experienced. We’re committed to learning and growing in addition to making sure that we meet our clients’ goals and expectations. Simply put, it feels like people want to be here, not “have” to be here.

What is something new you feel like you’ve been able to add to KDG?

Sometimes it can be difficult to see the forest from the trees. Coming to KDG in a Business Analyst / Project Management capacity allowed me to look at things from a big-picture view, ask questions, and identify opportunities to better organize our projects and improve communication with our clients to ensure transparency in what we do.

What is something you’re working to improve on?

I’m constantly working to improve my Business Analyst (BA) and Project Management skills. One of many resources KDG makes available to its employees is online courses through Udemy. I recently completed a course that taught me a great deal about traditional BA methodologies and I am working with our Zoho Development team to implement some of these ideas.

What’s something you’re working on right now that you’re excited about?

One of my primary focuses right now is documentation. Documentation plays a critical role in ensuring we have a clear understanding of what the client expects from us. It also ensures that the client sees our understanding of their requests reflected back to them so that they know what we’re developing will satisfy their requirements.

What’s your favorite place to go on your lunch break (to eat or to just relax)?

Saladworks. I’m sure it’s not always the healthiest lunch option (depending on what you order) but at least I’m getting some greens in my diet for a change!

What’s your favorite item on your desk/in your office?

Oatmeal. I store a comical amount in my office, but the variety keeps every morning just a little more interesting.

How do you de-stress after a long week?

I typically go to the gym or catch up on some of my favorite TV shows. More often than not TV wins that battle!