Case Study

The Arc: Keeping Technology Up to Date, Streamlined, and Secure

Technology & Cybersecurity Management

The KDG small business IT support team undertook a complete site audit of all the technology and equipment that The Arc uses to serve over 700 employees and hundreds of clients.

Case Study

The Arc: Keeping Technology Up to Date, Streamlined, and Secure

Technology & Cybersecurity Management

The KDG small business IT support team undertook a complete site audit of all the technology and equipment that The Arc uses to serve over 700 employees and hundreds of clients.

High-Tech Upgrades

Through on-site visits every week, KDG was able to take a full inventory of The Arc's devices and software. Organization was improved, technology was standardized, and security was strengthened to ensure that no threats slipped through the cracks.

  • Weekly site visits
  • Device inventory
  • Hardware & software upgrades
  • Network maintenance
  • System security
  • Windows 10 installation
  • Process standardization
  • Security monitoring
  • Simulated phishing tests
  • Employee training
  • HIPAA compliance
  • Outcomes


    All security updates ensure The Arc meets HIPAA compliance regulations for the safety and security of confidential participant data.

  • Outcomes


    KDG not only monitors for potential issues but prevents them with thorough audits and inspections both onsite and remotely.

  • Outcomes


    KDG visits The Arc multiple times per week to make sure technology continues to operate smoothly. These visits also allow them to answer questions and offer face-to-face support.