Case Study

Business Process, Support, Technology Strategy

Connecting a Fleet of 30+ to One Secure Network

With two locations and two subsidiaries, as well as a fleet of 30 trucks traveling throughout Eastern Pennsylvania and New Jersey, the company needed an IT network that could keep up with its growth and consolidate its locations, providing service to every owner and manager at any time, from any place.

casilio logo

Device Upgrades

To better keep the company connected, twenty-seven old laptops and desktop PCs were replaced by more modern and advanced hardware.

Office 365 Migration

A seamless migration to Office 365’s email services ensures higher security, enhanced spam protection, and increased efficiency through calendar integration and device syncing.

VPN Connection

With two locations and two subsidiaries, a VPN keeps the entire company connected to its centralized location, even while employees are on the go.

Staying True to Casilio's Vision

Casilio Concrete has found a way to grow enormously while still maintaining the commitment to quality and service that founder Frank Casilio dedicated himself to in 1938. However, after nearly eight decades, a lot has changed in business, including technology. Casilio needed a new IT system that would keep up with the company’s growth, making it simpler for the business to continually provide the quality service it was founded upon even as it expands its breadth to new locations.

Key Project Components

  • Office 365 migration
  • Help desk support
  • Hardware replacements
  • Onsite visits
  • Server consolidation
  • VPN installation
  • Remote support
Man working

Solving new challenges to help Casilio keep operations running is rewarding.

Adam Sutch
Associate Technical Analyst, KDG
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Keeping Devices Connected

KDG’s team refreshed the company’s internal IT systems by replacing outdated hardware, upgrading its security measures, and, most importantly, consolidating its customer management software into one server accessible for all managers no matter which location they’re in. This VPN connected everyone to the company’s centralized office. The migration to Office 365’s Exchange Email services also better helped connect employees thanks to its calendar integration and ability to sync multiple devices.

Onsite & Remote Support

KDG also serves as Casilio’s help desk support. Like an internal IT department, when hardware breaks, when security is compromised, or when networks require maintenance, the IT team at KDG is ready to help. The team manages the company’s system through a software program that alerts them when an issue arises. Tickets are automatically created and KDG has remote login for phone support.

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We worked with a few IT companies before KDG, but KDG was able to provide us with the knowledge and solutions we were looking for...We are not a 9-5 business, [so] we needed an IT company that would work with our schedule.

Maria Medei, President

Having KDG doing our IT work has been a great asset to our company. We no longer have any worries when it comes to our computer systems. Any issues are addressed promptly and resolved quickly. I would recommend KDG to any business looking for a great IT company.

Maria Medei, President

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