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Feedback from customers is not only important for social proof and marketing validation, it is an incredibly important opportunity for continual improvement both as an organization and as the individuals that make up this organization.

Using research, case studies, and our own feedback experience, we’ll break down what feedback really is, how you can ask for feedback, and what you should be doing with that feedback once you get it…both good and bad. You’ll be on the road to five-star feedback in no time!

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