Make a Move in the Market

Breathe new life into your business.

Starting, operating, and scaling a business is never simple, but a business planning partner who has been in your shoes can help your business defy the odds and become one of the few that actually makes a move in the market.

Find a Partner Who’s Played the Game

Asking for help ranks very close to a root canal in terms of desirability, particularly in business. Your business is uniquely your own, and so are your processes. Which is why you never want a stranger to come in and turn them upside down. At KDG, we will not help you…we will become part of your team. Just like any experienced teammate, we will help you play the game better because we have played the game many, many times before.

What We Offer

Operationalizing Processes

Most organizations know what they want to do, just not the steps to take. There are a few options: make it up as you go, read as much as you can and hope you can implement what you have learned, or bring on a partner who has operationalized processes across virtually every industry. From sales operations to fulfillment and customer experience, KDG’s business planning team can make it happen.

Mining Data

In many circumstances, it takes an experienced set of eyes to uncover areas of value within a business’s operating and customer data. From implementing reward programs to generate recurring purchase demand to strategic pricing and incentives, KDG is uniquely prepared to help find dollars in data without disrupting your business model or supply chain.

Developing Roadmaps

It can be a long journey between where you are and where you want to be. Our experienced business planning team can help your organization prepare for your next 30 days to 3 years accounting for key milestones, deliverables, and KPIs. You’ll have a roadmap to stick to and goals to strive toward. We will help you execute your plan and keep you accountable.

Discover the 5 Elements of Customer Experience

What makes for a memorable experience? What keeps customers coming back time and time again? Businesses have been asking these questions for decades. Download The Five Elements of a Flawless Customer Experience to find these answers and more.

Download Now

Discover the 5 Elements of Customer Experience

What makes for a memorable experience? What keeps customers coming back time and time again? Businesses have been asking these questions for decades. Download The Five Elements of a Flawless Customer Experience to find these answers and more.

Download Now

Discover the 5 Elements of Customer Experience

What makes for a memorable experience? What keeps customers coming back time and time again? Businesses have been asking these questions for decades. Download The Five Elements of a Flawless Customer Experience to find these answers and more.

Download Now

“Why do we love working with KDG? It could be their unique ability to put things into the context of our organization, or that they bring just as much business and operational expertise to the table as they do technology.”

-Karen Shoemaker, Executive Director The Arc of Lehigh & Northampton Counties

Read Karen's Story