Elevate Your Business Efficiency with Zoho Books’ Latest Enhancements

Posted on May 23, 2024

By Stephen Solt

June 14, 2024

When it comes to managed accounting platforms, Zoho Books continues to lead the charge with a suite of new features designed to enhance communication, streamline payments, ensure compliance, and optimize operations. From WhatsApp integration that revolutionizes customer interaction to advanced ACH payment capabilities, late fee application for improved cash flow, and enriched inventory management tools, these new Zoho Books updates are tailored to meet the diverse needs of modern businesses. Dive into these enhancements and discover how Zoho Books can elevate your business efficiency and drive success in a competitive market.

Revolutionize Customer Communication with WhatsApp Integration

The new WhatsApp integration in Zoho Books allows businesses to send payment and sales transaction notifications directly to customers. This real-time communication tool ensures customers are promptly informed, enhancing customer satisfaction and reducing payment delays.

You can also tailor your marketing and utility templates for each module, ensuring your messages are not only timely but also relevant. This customization fosters a more personalized experience for your customers, strengthening customer relationships.

Finally, ensure no communication slips through the cracks by initiating conversations with your customers directly from the app. This feature enables immediate issue resolution and fosters stronger, more direct communication channels, enhancing customer support and satisfaction.

Streamline Payments with ACH & Late Fees

The latest Zoho Books updates also makes getting paid even easier with a simplified payment process and new payment methods. Zoho Books now supports ACH payments for retainer invoices, allowing businesses to record these payments directly. This streamlined process simplifies cash flow management, reducing administrative overhead. When it comes to these ACH payments, customers are able to make them through external links or the customer portal. This flexibility enhances the customer experience by providing a secure and convenient payment method.

Late fees and flexible fees are also new feature enhancements to ensure your cash flow remains predictable. Zoho Books now allows businesses to apply late payment fees on overdue invoices. This incentivizes customers to pay on time, reducing the need for collection efforts. You can customize how late fees are applied, including the number of days past due and the calculation method based on invoice amount. This flexibility ensures the late fee policy aligns with your business needs and customer agreements.

late fee feature in zoho books screenshot

Screenshot from Zoho

Optimize Inventory Management with Inventory Add-Ons

Two new add-ons within Zoho Inventory make inventory management more accurate. Easily void transfer orders that have been partially or fully processed, updating stock levels in both the source and destination branches. This feature helps maintain accurate inventory records and streamline inventory adjustments.

You can also track the total stock in hand of all items within an item group. This feature simplifies inventory management, making it easier to manage and reorder items as needed, ensuring optimal stock levels.

Contact KDG’s Zoho Books Experts Today

Zoho Books continues to set the standard for managed accounting platforms with its latest suite of features designed to revolutionize business operations. From enhancing customer communication with WhatsApp integration to streamlining payment processes with ACH support and late fee applications, and optimizing inventory management, these new Zoho Books updates empower businesses to operate more efficiently and effectively. These updates are tailored to meet the diverse needs of modern enterprises, ensuring compliance, improving cash flow, and fostering stronger customer relationships.

Ready to take your business to the next level with Zoho Books? Reach out to KDG’s team of expert developers and accountants today. Our dedicated professionals are here to help you seamlessly integrate these powerful new features and maximize your business efficiency. Contact us to learn more about how we can support your success with Zoho Books.

Steve Solt headshot

Stephen Solt is a Senior Accountant at KDG. With his eye for detail, his ability to problem solve, and his dedication to customer service, he’s helped numerous businesses see their financial futures clearly.

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